Refund policy

📦 30-Day Return & Refund Policy

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it

  • In its original packaging

  • Accompanied by proof of purchase (order number or receipt)

To start a return, please contact us at [your email or contact form URL] with your order number and reason for return.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.


Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed automatically to your original payment method within 5–10 business days.

Please note:

  • Shipping costs (if applicable) are non-refundable

  • Late or missing refunds may take additional processing time depending on your bank or card issuer


Damaged or Defective Items

If your item arrives damaged or is defective, please contact us within 7 days of delivery with photos of the issue. We will send a replacement or issue a full refund at no cost to you.


Exchanges

We do not offer direct exchanges. If you need a different item, please return the original and place a new order.


Contact Us

If you have any questions about your return, contact us at:
JMRREBUILDERS@GMAIL.com